Contact information
We value our community at RodyThread and are always here to help with questions about our products, orders or policies. Our team replies personally and promptly so your wedding gifting stays stress-free.
1. Customer Support
If you have questions about our personalized wedding gifts (ring dishes, ornaments, tote bags, bridal tees and more) or need help with a current order, please contact us during our support hours.
| Support Channel | Details |
|---|---|
| Email Support | support@rodythread.com |
| Phone | +1 (213) 315-0621 |
| Support Hours | 8:00 AM – 7:00 PM (EST), Monday – Saturday |
| Response Time | Within 24 business hours |
2. Business Information
RodyThread and the website rodythread.com are owned and operated by RodyThread LLC. For formal inquiries or mail, please use the details below.
- Store Name: RodyThread
- Legal Entity (Owner): RodyThread LLC
- Registered Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
- Returns Address (approved returns only): RodyThread – Return Center, 1985 Del Amo Blvd, Suite H7528, Torrance, CA 90501, United States
- Email: support@rodythread.com
- Phone: +1 (213) 315-0621
3. Shipping & Delivery Questions
We ship within the United States with trusted carriers such as USPS, UPS and FedEx. For questions about shipping status, please include your order number so we can help you faster. You can also check your package anytime on our Order Tracking page.
Need immediate help?
Email us at support@rodythread.com and our team will get back to you within 24 business hours.